Privacy Policy

Introduction

Welcome to Essenmora! Your privacy is very important to us. As an E-Commerce platform, We are committed to protecting your personal information and ensuring it is handled responsibly. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our website. By accessing or using essenmora.co.uk, you agree to the practices described below.

Information We Collect

1. Personal Information
When you shop on our website or create an account, we may collect personal details you provide voluntarily, including:

Name, email address, and phone number
Billing and shipping address
Payment details (processed securely through trusted third-party payment gateways)
Account login details if you register

2. Non-Personal Information
We also gather certain technical and analytical data automatically when you browse essenmora.co.uk, such as:

IP address and browser type
Device information
Pages visited and time spent on the site
Data collected via cookies and similar tracking technologies

How We Use Your Information

We use your information for the following purposes:

Order Processing: To process, confirm, and deliver your purchases.
Customer Support: To respond to inquiries, complaints, or support requests.
Marketing & Communication: To send promotional offers, newsletters, and updates if you have opted in.
Website Improvement: To analyze browsing behavior, improve user experience, and enhance website performance.
Legal & Security: To comply with legal obligations, prevent fraud, and protect our rights and property.

Sharing Your Information

We do not sell or rent your personal information. However, we may share it under the following circumstances:

Service Providers: With trusted partners who help us operate our store (e.g., payment processors, shipping companies, marketing platforms).
Legal Obligations: When required by law, legal processes, or government requests.
Business Transfers: In case of a merger, acquisition, or business restructuring.

Cookies and Tracking Technologies

Essenmora.co.uk uses cookies and similar technologies to improve your shopping experience by:

Remembering your preferences and cart items
Personalizing product recommendations
Analyzing site performance

You can control or disable cookies through your browser settings, but some features of the website may not function properly if cookies are blocked.

Your Rights

As a user, you have the following rights:

Access: Request details of the personal data we hold about you.
Correction: Ask us to correct inaccurate or incomplete information.
Deletion: Request deletion of your personal data (where legally permitted).
Opt-Out: Withdraw consent from receiving marketing communications at any time.

Data Security

We implement strong technical and organizational safeguards to protect your personal information against unauthorized access, misuse, or disclosure. However, please note that no online transmission is 100% secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, law, or our business practices. Any updates will be posted on this page with the revised “Last Updated” date.

Contact Us

If you have questions, concerns, or requests about this Privacy Policy or how your data is handled, please contact us:

Email: support@essenmora.co.uk
Website: https://essenmora.co.uk